ocmy88 Privacy Policy

1.Introduction

ocmy88 ("the Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy ("Policy") describes how ocmy88 collects, uses, stores, discloses, and otherwise processes personal data obtained from users ("Members", "you", or "your") of the ocmy88 website and associated gaming platform (collectively, "the Platform").

This Policy is issued in accordance with applicable data protection legislation and forms part of the ocmy88 Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy. If you do not accept the practices described herein, you must not use the Platform.

2.Data Controller

ocmy88 is the data controller responsible for the personal data collected through the Platform. The Company determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection law.

For all data protection enquiries, correction requests, or complaints, please contact our Data Protection team using the contact details provided in Section 15 of this Policy.

3.Personal Data We Collect

ocmy88 collects personal data in the following categories:

3.1 Registration & Identity Data

• Full legal name, date of birth, and gender.
• Residential address, city, and postcode (Malaysian addresses, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and other locations).
• Email address and mobile phone number.
• Username and encrypted password.
• Government-issued identification document details (e.g., MyKad number, passport number) collected during KYC verification.

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amount, date, time, and payment method used (e.g., Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank).
• Account balance history and betting/gaming transaction records.
• Bank account or e-wallet identifiers used for payment processing (stored in tokenised or masked form).

3.3 Technical & Usage Data

• IP address, browser type and version, operating system, and device identifiers.
• Pages visited, session duration, clickstream data, and in-platform navigation patterns.
• Game participation records, wagering history, and session timestamps.

3.4 Communication Data

• Records of communications between you and ocmy88 support staff via live chat, email, or other support channels.
• Responses to surveys, promotions, or feedback requests where voluntarily provided.

3.5 Automatically Collected Data

Certain technical data is collected automatically when you access the Platform, including cookies, web beacons, and similar tracking technologies. See Section 9 for full details of our cookie practices.

4.Legal Basis for Processing

ocmy88 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and ocmy88, including account management, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and tax reporting obligations.
• Legitimate interests: Processing for purposes that are in ocmy88's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit, freely given consent. You may withdraw this consent at any time.

5.How We Use Your Personal Data

ocmy88 uses the personal data we collect for the following purposes:

• To create, verify, and manage your account, and to authenticate your identity when you access the Platform.
• To process deposits, withdrawals, and other financial transactions and to maintain accurate account balance records.
• To comply with our legal and regulatory obligations, including KYC identity verification, AML screening, and responsible gaming requirements.
• To deliver the gaming and sportsbook services you have requested, including live casino, slots, sportsbook, and all associated features.
• To provide customer support, investigate disputes, and respond to your enquiries.
• To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct as defined in our Terms & Conditions.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, and security alerts) that are necessary to the operation of your account.
• Where you have consented, to send you promotional communications about ocmy88 offers, bonuses, and new features relevant to your gaming preferences.
• To analyse usage patterns, improve Platform functionality, and develop new features and services.
• To enforce our Terms & Conditions and protect the rights, property, and safety of ocmy88, its Members, and third parties.

6.Sharing and Disclosure of Personal Data

ocmy88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data in the following circumstances:

• Service providers: We share data with trusted third-party vendors who perform services on our behalf, including payment processors, KYC/identity verification providers, cloud infrastructure providers, customer support platforms, and game studios. All such providers are bound by contractual data processing agreements that restrict their use of your data to the specific service being provided.
• Regulatory and law enforcement authorities: We may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law, legal process, or regulatory obligation, including AML reporting requirements.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of ocmy88's assets, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections.
• With your consent: We may share your data for purposes not covered in this Policy where you have given specific, informed prior consent.

7.International Data Transfers

ocmy88 may transfer your personal data to servers or service providers located outside of Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded under applicable Malaysian data protection law, including through the use of contractual clauses approved for international data transfers.

By using the Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia where our service providers operate, subject to the protections described in this Policy.

8.Data Retention

ocmy88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting obligations.

Account data and transaction records are generally retained for a minimum of five (5) years following account closure or the last transaction date, in accordance with anti-money laundering regulations. KYC documentation is retained for the period required by applicable regulations.

Marketing consent records are retained for the duration of your active consent and for a reasonable period thereafter as evidence of that consent. Upon expiry of applicable retention periods, data is securely deleted or anonymised.

9.Cookies and Tracking Technologies

The ocmy88 Platform uses cookies — small text files stored on your device — and similar tracking technologies. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the Platform, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Store your preferences (e.g., language selection, last visited game section) to personalise your experience. These may be disabled but will affect convenience features.
• Analytics cookies: Collect anonymised or pseudonymised data about how users interact with the Platform to help us improve performance and usability. These are deployed only with your consent.

You can manage or disable non-essential cookies via your browser settings. Most modern browsers allow you to refuse all cookies or to indicate when a cookie is being set. Disabling essential cookies will impair or prevent your ability to use the Platform.

10.Security of Personal Data

ocmy88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including passwords) stored in our databases.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular vulnerability assessments and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While we take every reasonable precaution, no method of electronic storage or internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any unauthorised access to your account, contact our support team immediately.

11.Your Data Protection Rights

Subject to applicable law, you have the following rights regarding your personal data held by ocmy88:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests where you have grounds relating to your particular situation.

To exercise any of the above rights, please contact our Data Protection team using the details in Section 15. We will respond within a reasonable timeframe consistent with applicable regulatory requirements. Identity verification may be required before processing certain requests.

12.Children and Minors

The ocmy88 Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, that account will be immediately suspended and the personal data will be deleted or handled in accordance with applicable regulations.

If you believe a minor has registered on the Platform, please contact our support team immediately so that appropriate action can be taken.

13.Third-Party Links and Services

The Platform may contain links to third-party websites or integrate with third-party services (such as game studios and payment providers). This Privacy Policy applies only to data processed by ocmy88 and does not extend to the data practices of third parties. We encourage you to review the privacy policies of any third-party services you access via the Platform.

ocmy88 is not responsible for the privacy practices or content of third-party services, and any personal data you provide to such services is governed by their respective privacy policies.

14.Changes to This Privacy Policy

ocmy88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Members via email to their registered address and/or by a prominent notice on the Platform, no less than seven (7) calendar days prior to the changes taking effect.

Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. The "Last Updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically.

15.Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or ocmy88's data processing practices, please contact our Data Protection team via the 24/7 live chat available on the Platform, or in writing using the email address below. Formal data subject rights requests should be submitted in writing to ensure they are appropriately documented and processed.

Data Protection contact: [email protected]

Email addresses on this site are displayed as plain text only. All time-sensitive matters are best handled via live chat for the fastest response.