Gaming should be fun, not a financial burden. ocmy88 is committed to providing a safe, fair, and responsible environment for every Malaysian player on our platform.
Player Protection
Every tool below is available to all Members directly from your account settings — no need to contact support, no waiting period, active immediately.
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are blocked until the period resets. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
Cap the net amount you can lose over a defined period. Loss limits are calculated in real time against your net gaming activity. Reaching your loss limit will temporarily suspend gaming access until the period expires.
Receive an on-screen notification after a set duration of continuous play — 30 minutes, 1 hour, or a custom interval of your choosing. A simple but effective nudge to take a break and reassess.
Enable periodic in-session pop-ups that display your total session time, net wins or losses, and a prompt to either continue or end your session. Reality checks are available at intervals from 15 minutes to 2 hours.
Take a short break from the platform without fully closing your account. Cool-off periods of 24 hours, 48 hours, 7 days, or 30 days are available. During a cool-off, login is suspended and no marketing is sent.
Permanently or temporarily exclude yourself from the ocmy88 platform for a minimum of 6 months or indefinitely. Self-exclusion is irreversible during the elected period and results in immediate account suspension and removal from all marketing.
Age Policy
ocmy88 enforces a strict minimum age requirement of 21 years for all registered Members. This is not merely a terms-of-service clause — it is an active operational policy that is enforced at multiple checkpoints throughout a Member's lifecycle on the platform.
At registration, all Members are required to declare their date of birth and confirm that they meet the minimum age requirement. Before any withdrawal is processed, the Member's identity is verified through our Know Your Customer (KYC) process, which requires submission of a valid government-issued photo identification document — such as a Malaysian MyKad or passport — confirming the Member's full name and date of birth.
Any account found to belong to a person under the age of 21 is suspended immediately upon discovery. All funds deposited by an underage user are returned, and the account data is managed in accordance with applicable legal requirements. ocmy88 takes underage gambling seriously and works proactively to prevent it, including through the use of third-party age verification tools where applicable.
Parents and guardians: If you believe a minor in your household may have accessed the ocmy88 platform, contact our 24/7 support team immediately. We will investigate and take appropriate action without delay. You should also consider using parental control software such as Net Nanny or Kidlogger to restrict access to gambling sites on shared devices.
Know the Signs
Gambling becomes problematic when it stops being entertainment and starts causing financial, emotional, or social harm. Recognising these signs early makes a real difference.
Honest answers only. If you answer "Yes" to 2 or more questions, consider reaching out for support.
This is not a clinical diagnostic tool. If you have concerns, please speak to a qualified counsellor or contact our support team.
Self-Exclusion
Self-exclusion takes effect immediately and cannot be reversed during the elected period. Here is how to activate it in three steps.
Access your ocmy88 account and navigate to the "Responsible Gaming" section within your account settings menu. All responsible gaming tools are grouped together in one location for ease of access.
Choose from a minimum exclusion period of 6 months, 1 year, 2 years, 5 years, or permanent (indefinite) exclusion. Consider your situation carefully — exclusion periods cannot be shortened once activated, regardless of the reason.
Confirm your selection by re-entering your account password. Self-exclusion activates immediately: your account is suspended, all active sessions are terminated, and you are removed from all ocmy88 marketing and promotional communications for the duration of your exclusion.
If you are unable to access your account or require urgent assistance activating self-exclusion, contact our 24/7 live support team directly. A support agent can initiate the exclusion process on your behalf after identity verification. Do not delay seeking help if you need it.
External Support
ocmy88 encourages Members experiencing gambling-related harm to seek help from qualified organisations. The following bodies provide free, confidential support.
A fellowship of individuals who share their experience, strength, and hope to help others recover from problem gambling. Meetings held across Kuala Lumpur and Penang.
A voluntary organisation providing emotional support to individuals facing distress, including financial and gambling-related stress. Available 24 hours a day, 7 days a week.
A leading international provider of information, advice, and support for problem gambling. GamCare operates the National Gambling Helpline and provides trained counselling services.
Specialist residential treatment for problem gamblers. Provides free residential rehabilitation programmes and non-residential support for individuals with severe gambling disorders.
Contact details for these organisations can be found through an internet search. ocmy88 does not maintain direct links to external sites.
ocmy88 genuinely believes that responsible gaming is not a compliance checkbox — it is a core part of what it means to operate a trustworthy platform for Malaysian players. Every tool, every policy, and every staff training programme in this area exists because we believe that a player who is gambling safely and within their means is a player who can enjoy our platform long-term. We do not want short-term revenue generated at the cost of genuine harm to our Members. If you need help, please use the tools available to you or reach out to our team. There is no shame in asking for support — it is the right move.
Responsible gaming tools are built into every account. Explore our casino and sportsbook knowing that your safety comes first.
21+ Must be 21 or older. Gambling involves financial risk. Never gamble more than you can afford to lose.